Corporate Restaurant Manager of Fleet Restaurant operation
Date: sep 2014 - feb 2019
Duration of work: 4 Years 6 Month

Cruise line professional with over 26 years of experience, in food & beverage operations, procurement,new building, product development , strategy and digital project.

Currently Corporate Restaurant Manager in Costa Cruises , the leader Italian cruise line which boast 65 years of history.

Presently responsible for the management of all Restaurant Operations fleet-wide. this includes ensuring the consistency of existing & future levels of service fleet wide in dining venues onboard. In addition, my primary focus is the development and continuous improvement of products, concepts and standards to ensure Costa Crociere remains a market leader in service delivery. Development of fleetwide initiatives with flexible dining programs, including web restaurant reservation and digital solution essential to ensure our leadership position within the industry.

Lately I've developed first and created after a system of digital orders within the restaurants, bringing innovation and modernity within an organization that needed flexibility and dynamism. This concept brought considerable income to the company apart of been the first cruise company having all the restuarant fully digitally under control.

Competencies: • Restaurant and Beverage Venue Start-Ups • Pre-Opening Leadership • Restaurant Planning & Design • R&D and Concept Innovation/Development • Process Improvements • Public Health & Food Safety Compliance • Wine & Beverage Operations • Revenue Generation • Cost Analysis/Controls • Quality Assurance Programs • Catering & Event Management • Staff Training & Development • Staff Retention/Succession Planning